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The new generation of dental patients is growing up in a digitally connected world. Their behavior and expectation are profoundly influenced by technology, social media, and artificial intelligence. At the same time, parents from older generation continue to value traditional health care centered on trust, empathy, and direct communication. Generation Z (Gen Z) dentists now face a dual challenge: effectively communicating and treating digitally fluent children, while also addressing the expectations held by the older generation parents. This narrative review explores how Gen Z dentists can effectively mediate the generational gap by combining digital literacy, empathetic engagement, and evidence-based communication to cultivate trust and enhance dental experiences for both the groups.

Anxiety; communication; empathy; intergenerational relations; pediatric dentistry; user-computer interface.